Pitch Engine
Times Advertising


.

'Sorry, I don’t understand that' – the trouble with chatbots and how to use them better

  • Written by Lena Waizenegger, Lecturer in Information Systems, Auckland University of Technology
'Sorry, I don’t understand that' – the trouble with chatbots and how to use them betterShutterstock

Hands up if you’ve ever cursed, mocked or yelled at a chatbot. No surprise if you have. Those automated “helpers” – supposedly designed to make customer service smarter, faster and more efficient – can certainly be a source of frustration for sentient beings.

Interactions with chatbots have become increasing...

Read more: 'Sorry, I don’t understand that' – the trouble with chatbots and how to use them better

More Articles ...

  1. Why 'buy now, pay later' stocks fell in 2021, and what's in store
  2. Over 300,000 New Zealanders owe more than they own – is this a problem?
  3. Rugby player Dennis Tutty went to the High Court and changed Australian sport – but there's still a tough issue left to tackle
  4. Australia's shortage of diesel additive Adblue is serious, but we can stop it going critical
  5. Vital Signs: the case against death duties just got stronger
  6. Content from confrontation: how the attention economy helps stoke aggression towards retail workers
  7. Remembering Geoff Harcourt, the beating heart of Australian economics
  8. Who's the unsung architect behind Labor's climate plans? A retiring Coalition minister
  9. BHP's vaccine policy 'not lawful and reasonable' – but this is no win for mandate opponents
  10. 'I can only do so much': we asked fast-fashion shoppers how ethical concerns shape their choices
  11. 10 ways New Zealand employers can turn the 'great resignation' into a 'great recruitment'
  12. Vital Signs: Albanese to come clean on emissions targets, but a carbon price is still hush-hush
  13. Good riddance: the costs of Morrison's voter ID plan outweighed any benefit
  14. Sure, the national accounts show GDP going backwards, but look at what's to come
  15. GDP is like a heart rate monitor: it tells us about life, but not about our lives
  16. Australia’s new agricultural work visa could supercharge the forces of exploitation
  17. The compelling case for a future fund for social housing
  18. Vital Signs: Cautious on rates, strong on climate action – meet Lael Brainard, Biden's new pick at the US Federal Reserve
  19. Australia has record job vacancies, but don't expect it to lead to higher wages
  20. Divided and paralysed, can the WTO negotiate a pandemic recovery plan that is fair for all?
  21. New Pacific Australia Labour Mobility scheme offers more flexibility ... for employers
  22. 'Can-do capitalism' is delivering less than it used to. Here are 3 reasons why
  23. Like most of the fashion industry, there's a blind spot in Country Road's ethical focus
  24. How to make roads with recycled waste, and pave the way to a circular economy
  25. Chance encounters in the workplace help build trust – so how do you replicate that online?
  26. Australia's insider trading laws don't apply to most superannuation products – here's why they should
  27. Vital Signs: Chill, this week's news on wages points to anything but hyperinflation
  28. The embarrassingly easy, tax-free way for Australia to cut the cost of electric cars
  29. I chose the electricity retailer offering the best deal for my home. That's not what I got
  30. Top economists see no prolonged high inflation, no rate hike next year
  31. ​The government's net-zero modelling shows winners, we've found losers as well
  32. Here's how the government's modellers concluded net-zero would leave us better off
  33. High Court decision on $125 million fine for Volkswagen is a warning to all greenwashers
  34. Vital Signs: Marketing is getting in the way of markets that could get us to net-zero
  35. Market immunity? How public safety warnings have little impact on drug sales volumes or company share prices
  36. What is Bitcoin's fundamental value? That's a good question
  37. Australia needs better working conditions, not shaming, for Pacific Islander farm workers
  38. Economically, 2022 looks like an ideal time for a government to land re-election
  39. Australian journalism needs more than better protection, it needs better standards
  40. Australian companies are facing more climate-focused ESG resolutions than ever before, and they are paying quiet dividends
  41. RBA says we are in a W-shaped recovery, with housing one of the few concerns
  42. Closing the loophole: a minimum wage for Australia's farm workers is long overdue
  43. Vital Signs: Borrowing from King Solomon, economists are getting closer to working out how good leaders can make good decisions
  44. Australia's Reserve Bank signals the end of ultra-cheap money. Here's what it will mean
  45. 'Similar to ordering a pizza': how buy now, pay later apps influence young people's spending
  46. Australia is about to be hit by a carbon tax whether the prime minister likes it or not, except the proceeds will go overseas
  47. Australia's 'great resignation' is a myth — we are changing jobs less than ever before
  48. More prison time for less crime, our swelling prisons are costing us dearly
  49. Fewer than half of Australia's 150 biggest companies have committed to zero emissions by 2050
  50. Building more houses quickly is harder than it looks. Australia hasn't done it in decades
hacklink hack forum hacklink film izle hacklink testjetbahistipobetslogan bahis sitesicasino not on gamstopiptv satın aliptv satın aliptv satın alcasibompadişahbetgalabet girişcasinolevantmarsbahiscasibommarsbahiscasibomjojobet