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The power of consumer habit: why businesses often struggle to expand overseas

  • Written by Conor Wynn, PhD Candidate at BehaviourWorks, Monash Sustainable Development Institute, Monash University
The power of consumer habit: why businesses often struggle to expand overseasSausages may not be enough for Bunnings UK to break shoppers' habits. Shutterstock

One of the reasons why some companies fail in their expansions, whether ANZ in Asia, or Starbucks and Woolworths in Australia, is that their business models don’t sufficiently account for differences in consumers’ habits.

Research shows that over time...

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