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Why franchises care more about their coffee than their people

  • Written by The Conversation
imageFranchisors like 7-Eleven cannot hide behind plausible deniability.Tim Wimborne/Reuters

The systematic exploitation and non-compliance with legal obligations highlighted by this week’s Four Corners program is not typical across all franchises.

While a recent enforcement campaign by the Fair Work Ombudsman suggested 60% of 7-Eleven outlets...

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