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'Command and control' banks have got ethics and culture all wrong

  • Written by The Conversation
imageBanks must accept they can't control the values, beliefs and behaviours of their employees.Image sourced from Shutterstock.com

The latest scandal engulfing Australia’s biggest bank has reverberated through the industry with NAB and the ANZ Bank instigating reviews of their life insurance businesses.

Earlier this year ANZ was charged with fixing...

Read more: 'Command and control' banks have got ethics and culture all wrong

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