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Consumers lose out in funeral industry lacking competition and regulation: study

  • Written by Sandra van der Laan, Professor of Accounting, University of Sydney
imageA recent study has highlighted the need for tighter regulation within the funeral industry.AAP Image/Dan Himbrechts

Consumers are often unnecessarily upsold on funerals due to a lack of information and real competition, in an industry that is fairly unregulated, new research finds.

We studied data on the size, scope and nature of the funeral...

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