To smiley face or not: the complexity of email etiquette
- Written by Ken Tann, Lecturer in Communication Management, The University of Queensland
Experts over time continue to disagree on what is the best email etiquette.www.shutterstock.com
The Conversation, CC BY-SAEmails are ubiquitous in a modern, globalised workforce. However, a well-crafted email can make the sender appear approachable and competent, while a poorly constructed one is less persuasive, and leaves recipients less willing...
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