Pitch Engine
The Times Real Estate

.

News

The economics of self-service checkouts

  • Written by Gary Mortimer, Associate Professor, Queensland University of Technology
imageshutterstockShutterstock

Self-checkouts in supermarkets are increasing as businesses battle to reduce costs and increase service efficiency. But looking at the numbers, it isn’t clear that self-service is an easy win for businesses.

Self-checkouts aren’t necessarily faster than other checkouts, don’t result in lower staff numbers,...

Read more: The economics of self-service checkouts