Defence mechanisms. Why NAB chairman Ken Henry lost his job
- Written by Clare JM Burns, Sessional academic in management, PhD student, Griffith University
Ken Henry on ABC 7.30 Thursday night. "We have not been able to satisfy customer expectations, nor community expectations. As I said, for that, we are deeply sorry."ABCDefensive, some say arrogant, behaviour just cost Ken Henry his job.
Between 2001 and 2011 Henry was the highly regarded head of the federal treasury. He steered Australia through...
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